Dashboard
Free
Unit Standard - 10313
Unit Standard - 14908
Unit Standard - 14913
Unit Standard - 14917
Unit Standard - 14919
Unit Standard - 14944
Unit Standard - 14963
Unit Standard - 252210

Level

Intermediate

Level

Time to Complete

0 hour 0 minute

Lessons

36 Lessons

Language

English

Rating

(

0 Review

)

Updated:

Sep 30, 2026

Technical Support

The programme methodology includes facilitator presentations, readings, individual activities, group discussions, and skill application exercises.

Enrolled by

66 students

What You’ll Learn?

At the end of the training session you will be able to:
Explain computer architecture elements
Explain the organisation of a computer
Describe the design constraints in the design of instruction sets for computers

Course Syllabus

US-114636 – Demonstrate an understanding of preventative maintenance, environmental and safety issues in a computer environment

20 min 1 Lesson 0 Quiz

US-14913 – Explain the principles of computer networks

56 min 1 Lesson 0 Quiz

US-14913 – Network Topology Quiz

1 Lesson 0 Quiz

US-14921 – Describe the types of computer systems and associated hardware configurations

14 min 1 Lesson 0 Quiz

US-14942 – Demonstrate an Understanding of Computer Network Communication

1 Lesson 0 Quiz

US-14938 – Resolve Technical Computer Problems

18 min 1 Lesson 0 Quiz

US-14919 – Resolve Computer User`s Problems

25 min 1 Lesson 0 Quiz

US-14937 – Apply the principles of supporting users of local area networks

16 min 1 Lesson 0 Quiz
16:38

US-14908 – Demonstrate an Understanding of Testing IT Systems Against Given Specifications

16 min 2 Lessons 0 Quiz

US-14926 – Describe Information Systems Departments in Business Organisations

15 min 1 Lesson 0 Quiz

US-14927 – Apply Problem Solving Strategies

24 min 2 Lessons 0 Quiz

US – 10313 – COMPLY WITH SERVICE LEVELS AS SET OUT IN A CONTACT CENTRE OPERATION

18 min 1 Lesson 0 Quiz

US-14917 – Explain Computer Architecture Concepts

1 Lesson 0 Quiz
00:00

US-14944 – Explain how data is stored on computers

26 min 1 Lesson 0 Quiz
26:35

US-252210 – Handle a range of customer complaints

9 min 1 Lesson 0 Quiz
09:34

US-14963 – Investigate the Use of Computer Technology in an Organisation

14 min 1 Lesson 0 Quiz

US-14920 – Participate in groups and/or teams to recommend solutions to problems

27 min 1 Lesson 0 Quiz

US-119472 – Accommodate audience and context needs in oral/signed communication

1 Lesson 0 Quiz

US-119457 – INTERPRET AND USE INFORMATION FROM TEXTS

35 min 1 Lesson 0 Quiz
35:08

US-119467 – USE LANGUAGE AND COMMUNICATION IN OCCUPATIONAL

41 min 1 Lesson 0 Quiz

US-119465 – WRITE TEXTS FOR A RANGE OF COMMUNICATIVE CONTEXTS

1 Lesson 0 Quiz

US-12154 – Apply comprehension skills to engage oral texts in a business environment

35 min 2 Lessons 0 Quiz

US-9015 – APPLY KNOWLEDGE OF STATISTICS AND PROBABILITY TO CRITICALLY INTERROGATE AND EFFECTIVELY COMMUNICATE FINDINGS ON LIFE RELATED PROBLEMS

12 min 1 Lesson 0 Quiz

US-119462 – Engage in Sustained Oral/Signed Communication & Evaluate Spoken/Signed Texts

11 min 1 Lesson 0 Quiz

US-119469 – Read/View, Analyse and Respond to a Variety of Texts

13 min 1 Lesson 0 Quiz

US-14953 – Install a Local Area Network

14 min 2 Lessons 0 Quiz

US-7468 – USE MATHEMATICS TO INVESTIGATE AND MONITOR THE FINANCIAL ASPECTS OF PERSONAL, BUSINESS, NATIONAL AND INTERNATIONAL ISSUES

13 min 1 Lesson 0 Quiz

US-119459 – Write/Present/Sign For a Wide Range of Contexts

15 min 1 Lesson 0 Quiz

US-14952 – Describe and Install a Facsimile Machine

35 min 1 Lesson 0 Quiz

US-14945 – Describe and Install a Printer

43 min 2 Lessons 0 Quiz
43:19

US-9016 – REPRESENT, ANALYSE, AND CALCULATE SHAPE AND MOTION IN 2 AND 3 DIMENSIONAL SPACE IN DIFFERENT CONTEXTS

31 min 1 Lesson 0 Quiz
31:36

Meet Your Instructor

Michael
0.0
Michael
Unit Standard - 10313
Unit Standard - 14908
Unit Standard - 14913
Unit Standard - 14917
Unit Standard - 14919
Unit Standard - 14944
Unit Standard - 14963
Unit Standard - 252210

Time to Complete

0 hour 0 minute

Lessons

36 Lessons

Language

English

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